As the Director of Quality Engineering at Snap eHealth, I lead with a focus on advancing software quality and ensuring our health tech solutions exceed both client expectations and industry standards. My leadership in agile methodologies, DevOps practices, and AI/QA technologies has been instrumental in the successful delivery of complex software projects, aligning strategic execution with Snap eHealth’s mission of pioneering innovative healthcare technology.

A key part of my role involves driving development, quality, and product roadmaps—fostering a culture of continuous improvement while empowering cross-functional teams to deliver high-quality software. I bring deep expertise in Playwright, building robust, scalable test automation frameworks tightly integrated with CI/CD pipelines to accelerate release cycles, enhance system reliability, and improve application stability.

In addition, I harness the power of artificial intelligence in quality assurance—leveraging AI for intelligent test generation, anomaly detection, and risk-based test prioritization. This fusion of AI-driven strategies with modern automation and DevOps practices has optimized our testing frameworks, driven operational efficiency, and delivered measurable gains in performance, product quality, and customer satisfaction.

TECHNICAL & PROFESSIONAL SKILLS
Python, Java, SDLC, QA roadmaps, testing strategy, test cases, QA metrics, risk analysis, data analysis, agile methodologies, Selenium, GRID, playwright, API testing, Google Cloud, AWS, JIRA, Confluence, test plans and test planning, automation and manual testing, page object model, Testrail, requirements analysis, business analysis, requirement gathering, critical thinking, leadership, management, SQL, REST, databases, Mongo, jUnit, TestNG, CI/CD, product development, Aha!, software testing, user centered design, product process creation, user research, hotjar, artificial intelligence, AI, product vision and strategy, cross functional teams, communication, product vision, product roadmaps, stakeholders, technical leadership, QA process, automation scripting, documentation, recruiting, tooling, Excel, vlookup, CRM, salesforce, vendor management, process improvement, docker, kubernetes, CircleCI, PHI, HIPAA, HITRUST, or SOC 2 compliance

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