Jennifer McGill Walker
Product Leader | AI Systems & Operational Transformation | Human-in-the-Loop AI, Regulated Healthcare & Education
Seattle, WA

I’m a product executive and AI systems leader with a career spanning sales, marketing, content development, and product leadership across education and healthcare. Over the past decade, I’ve led product, growth, and AI initiatives for portfolios up to $70 million, launching products used by millions.


My cross-functional background shapes how I approach AI transformation, helping me connect expert workflows, customer needs, what technology can safely enable, and business goals. I respect subject-matter expertise and make deliberate choices about where AI adds value, where verification is essential, and where human judgment must remain in control. This perspective helps me identify market opportunities, lead teams through change, and turn complex workflows into trusted products that elevate the work people do.


Work I’m proud of includes:

• Architecting QuickDigest with an AI consultant, an AI-assisted workflow that unified content, accreditation, and production in a single source of truth. Human-in-the-loop controls supported auditability and compliance, reduced production time from 14 days to under 15 minutes, and delivered approximately $2 million in annual operating savings.
• Leading ClinicalPulse at Wolters Kluwer from discovery through launch. The mobile-first, multimodal continuing education platform achieved an NPS of 78. I also helped secure a three-year revenue-share partnership with the California Association for Nurse Practitioners, expanding its potential reach to California’s 45,000+ NPs.
• Building Pearson Interactive Labs for Microbiology, a CODiE Award-winning adaptive learning platform that enabled students to practice laboratory techniques in a virtual environment and was used by millions of higher-education students.
• Serving on the executive team that led the carve-out of Learner’s Digest International from Wolters Kluwer into an independent, private equity-backed company. The work included migrating 36,000 customers with zero downtime. I later led a headless commerce modernization that resolved sitewide latency.


I’m focused on building AI products and systems for high-stakes, regulated environments such as healthcare and professional education. When a nurse practitioner completes a clinical pharmacology module or a student performs a Gram stain in a virtual lab, accuracy and trust are not optional. I work alongside teams to preserve expert judgment and introduce technology responsibly so we leave the system and the lives it touches better than we found them.

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