I am a Product and Technology leader with a track record of innovation, business results, building high-performing teams. Having worked at multiple hyperscalers, I have proven success in strategy, product vision, building hyperscale services, driving operational efficiencies. During this time, I have also built expertise in applying AI towards product making, customer support, customer experience. My leadership style balances IQ, EQ, and AQ to build resilient, inclusive teams.
🚀 I have scaled AI-first product orgs powering Microsoft 365, supporting 400M+ MAUs
🤝 I have led 100+ sized cross-functional orgs across product, engineering, and customer success
🧠 I am passionate about disruptive innovation, people-first cultures, and learning+sharing new skills.
Three things drive my passion
🔍 Innovating with Purpose — A deep commitment to solving complex problems that truly matter — to people, organizations, and the world. I thrive on building what doesn’t yet exist.
📚 Lifelong Learning — A strong drive to stay ahead of the curve by continuously learning, evolving, and challenging myself to remain on the cutting edge of technology.
🤝 Paying It Forward — A belief in sharing knowledge, mentoring others, and contributing to the growth of professionals and businesses around me.
My superpowers include
🧠 AI & ML Applications — Designing and deploying intelligent systems that drive meaningful outcomes.
☁️ Building & Operating Hyperscale Cloud Services - Cloud Security, Performance & Reliability.
🎧 Customer Support & NPS at Scale — Elevating multi-modal customer experience across chat, voice, text, in-product interactions.
🛠️ Product Building & PLG Strategies — Driving growth through intuitive, user-centric product design.
🔍 Zooming In & Out — Balancing deep technical dives with high-level strategic vision.
🧩 Creating Clarity from Ambiguity — Bringing structure to fast-moving, complex environments.
👥 Building High-Performance Teams — Hiring, mentoring, and empowering top talent.
🤝 Cross-Organizational Leadership — Driving alignment across diverse teams and stakeholders.
🚰 Thriving Under Firehose Pressure — Rapidly absorbing and applying information in dynamic contexts.
